Shipping to Europe

[peter.huck]

Hi, I am looking forward to my own Helm V2.
Will it be able to order it from Europe? And will it be shipped to Europe?

Regards Peter

[pmocek]

Related information from a different post about a week ago:

@giri

The good news on the product front for international availability is that we are simultaneously clearing FCC and CE requirements. We did this intentionally to make the product available in more countries. That said, we still need to look into specific requirements on a country by country basis for the new product. We have had a lot of requests from Australia, Canada and many EU countries. This is something we’ll get to once the US rollout has smoothed out. In the interim, it’s worth noting that we do have a lot of international customers who utilized a customs broker to take delivery in the US and ship on their behalf to an overseas address.

[patrik]

Hi Helm,
I got to circle back on this, I’m located in the UK and been keeping my eyes on the Helm for a few years now. Is this or will this be available to ship to the UK when the v2 comes out?
I saw you could reserve it and also select country, don’t really want to reserve something that can’t ship here.

Thanks,
Patrik

[chagle]

I reserved one anyway and I’m from the UK. If not, I assume we get a refund.

[giri]

Yes - we shouldn’t have any issues shipping to the UK. International customers will be responsible for shipping and any duties/GST/VAT.

[Coper]

Hello,

I am happy to see that international shipping will take place. So do you ship to Belgium and which carrier will you use?

[giri]

yes - we will ship to Belgium using DHL or UPS, you should be able to select at the time of checkout

[Coper]

When do you exactly plan on having it in hand and will it ship from the US or China? I am not ordering until you have in hand!

[helm_community]

We are working hard every day to get closer to shipping but we do not have an exact date yet. You can sign up on our mailing list to be notified and/or follow along for updates here: Helm V2 Product Development Updates - #54 by giri

Orders will ship from the US.