UPDATE: FAQ added below
As we are working through sourcing components, it would be helpful to know what storage capacity you intend to purchase for our forecasting needs. We would really appreciate a vote below.
- 256 GB - $199
- 512 GB - $249
- 1TB - $349
Q: What types of data would I use Helm storage for?
A: Email, calendars, contacts, files, photos, videos. Additional services in the future may also use Helm storage. For example, providing local backup services for Time Machine and Windows Backup is something Helm servers might do in the future.
Q: Can online backup that’s in the subscription expand to support the onboard SSD storage? How about expandable storage?
A: The standard $99/yr subscription plan includes 128GB of encrypted backup. We will have additional plans that provide 512GB of backup at $149/year and 2TB at $299/year. We will be evaluating going beyond 2TB later this year as well as customers express interest in this.
Q: Will Helm V2 support expandable storage?
A: Yes, Helm will support expanding storage via USB-C drives.
Q: Will Helm V2 on-board storage be user upgradeable?
A: No, on-board storage of 256GB, 512GB or 1TB will not be user upgradeable.
Q: Will Helm V2 storage be mountable on my Mac or Windows machine?
A: Not at this time. We may consider offering network drive access in the future but it’s not currently planned for.