Nextcloud file service - no DNS record?

#1

Hi all,

I received my Helm a couple of days ago and things work great with email/calendar and contacts.

I have an issue with nextcloud though, because I enabled the file service but nextcloud cannot reach https://files.mydomain.com:9443
It looks like I cannot resolve files.mydomain.com and, as a matter of fact, there is no entry for that subdomain in my DNS records.

Any help appreciated :slight_smile:

#2

Ticket opened yesterday evening, already fixed today (it was indeed a missing DNS record for those who are wondering…). Awesome customer experience!

#3

That’s been my experience too.