Helm offline - Dim white

I posted to tech support, but I don’t expect to hear from them until morning. I’ve got a Helm 2. I turned it off and restarted it. (Moving equipment around.) When I plugged it in, it started as a bright white light, then went dim white and is staying there. It responds to pings, both on it’s external and internal addresses, but no services have come up (mail, calendars, contacts). I tried unplugging it and plugging it in again. Same result. I tried hitting the button in the back; no changes. Any thoughts on how to wake this little bugger up?

Hi there - we responded to your ticket a little while ago.

Thanks

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