Federated Sharing

Attempting to use Nextcloud federated sharing. Went to my Helm files site in a browser, clicked settings, copied federated ID. From another Nextcloud instance: shared folder using Helm federated cloud ID. On Helm files site I accepted the share but the folder will not appear. As a test I inverted the process and shared a folder from my Helm files site to the other Nextcloud instance using the other federated cloud ID. I accepted the share and immediately the shared folder from my Helm appeared in the folder list. Any thoughts on why shared folders won’t show up in my Helm Nextcloud?

Hi there -

Can you please contact support with this issue? You can file a ticket in the mobile app under Menu->Support->My Tickets. We’ll take a look and get back to you.

Thanks,
Giri (co-founder/CEO)